Installed McAfee Internet Security 2011 on 02/27/11. Last week took advantage of an offer from Microsoft Security Essentials for a fee scan which showed 6 files infected.
Contacted McAfee via email and basically was told no software is 100% effective and they were sorry my files were infected. However if I paid them they would remove the viruses. McAfee took no liability their product failure and offered no assistance unless I paid for their services. Thought I did that when I purchased their product.
Thanks for nothing McAfee! Certainly won't be using any of your products in the future.
Monetary Loss: $39.