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1.6

I rang today because even though I had renewed my subscription it said my subscription had expired so the agent I spoke to when renewing my subscription should have told me that because my protection had changed to five devices that I had to download again he didnt so the agent I spoke to today sent me a link but it wanted a 25 digit code and the code I got was only 15 digits so I have spent most of my Sunday trying to resolve this and I still cannot download so I want someone e to install it for me on all my four devices two mobiles I

1 laptop and 1 desktop computer i I also now want this subscription to be free as this should not happen so I want 12 months free and a refund of what I have paid for this subscription I am so frustrated with how this has been dealt with

User's recommendation: Zero.

Monetary Loss: $47.

Preferred solution: Full refund.

Mcafee Pros: It does protect you when it works.

Mcafee Cons: No proper help.

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