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I also have received a charge to my credit card for McAfee866-622-**** TX that is unauthorized. I would like to know where do they get their information?

I can't figure it out unless Dell gives them my credit card information when I purchased my computer. I could not get anywhere with customer service until I gave them my credit card number, which frankly, scared me. I don't trust anyone with my card number anymore.

Apparently if you own a Dell, the McAfee virus protection will be an automatic renewal. Be prepared to get billed even if you aren't using McAfee anymore.

Product or Service Mentioned: Mcafee Antivirus.

Monetary Loss: $79.

Location: Cape Girardeau, Missouri

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#1498376

6/12/18I just checked my checking account and was shocked to see that $99.99 was withdrawn by McAfee today! I never authorized this.I'm calling them in the morning, and they better put it right back.It took seconds for them to take ...

they better not tell me it will take"a week to 10days".

.. and YES...I'm a PISSED CONSUMER !

#1541408
@PissedConsumer1498376

3 weeks if that. They just told me.

#1493848

May 2018 this morning I had an unauthorized debit of 99.99 from McAfee.I am filing a complaint today!

#1387842

Iam currently trying to get my money back which I have asked for 3 times and I told them last year to cancel it which they have not done, iam not happy, every time I calk them they *** me off, I'm disgusted

#1367137

Same here, just got off the phone with my bank. I'm out of 89.99 for a product I didn't order.

They are sending me the transaction report. Because I want to know how they got my debit card #. Next, I'm filing a complaint.

If you've brought an ASUS laptop recently that has McAfee on it, watch out for your debit and/or credit card info. It may be compromised.

#1304919

McAffee is STILL at it in good ol' 2017. Had the SAME thing happen from the same McAfee866-622-**** TX.

A little under $100. I don't have virus protection on any laptop I own currently and this card is new from the last 3 years (from previous fraud elsewhere). I haven't had McAffee since I was on DIAL UP and a young teen. This is INSANE.

How they got my info, I've no idea. I called the bank and my card has been cancelled. Have to wait for a new one while they investigate this FRAUD.

What a bunch of crooks! How are they still doing this???

#1417585
@PissedConsumer1304919

Had the same thing happen today but for $106 dollars. I'm ticked!

and of course everytime I call I get someone in India that I cannot understand.

Waiting for my husband to get home from work so I can ask if he made this charge. Virus protection for one computer doesn't cost $106 bucks and never should.

#1280946

My husband hot billed and we never use macaffe we don't even have a computer.

#1275225

Why have you charged me with a 89.99 and 6.00 and made a 26.78 deposit to my bank account. I suscribed to a special you had on January 10 for 49.99.

I paid it with my debit card. You should not have charged me again with the 89.99 and 6.00.

And what was the 26.78 deposit all about. by withdrawing money from my account that was not allotted for use you have made my account overdrawn.

I want my money back. Is this the way Mcafee treats their customers?

Nellie T. Hanna

Nellscorner34@***.com

#1206088

Yeah they're mongrels for it stay away from them.... they are doing the same with me. Lisa

#1123834

me too!! ironic that a company whose product is security cant be TRUSTED!! thankfully i have a prefunded card i used with them a year ago and since i keep no money on it unless im making an online purchase, they didnt get my money WAHOO

#1104416

so what do i have to do to get my money back?

#1102527

I SUSPECT A FRAUD BECAUSE IN JAN 5th MY BANK ACCOUNT WAS DEBITED BY $ 43.29 AND TODAY JAN 28th SAME ACCOUNT WAS DEBITED FOR,$ 54.11, BOTH CHARGES WERE MADE TO CARD ENDING 3709 FOR SAME REASON RENEW MY MCAFEE PROTECTION FOR ONE YEAR., PLEASE CANCEL IMMEDIATELY MY MCAFEE ACCOUNT AND RETURN MY MONEY THE TWO AMOUNTS ABOVE MENTIONED.

PRISCILIANO G BARRAGAN

barragantax@***.com

#1052110

I too have continued to get billed for a product/service i do not want. I have contacted them several years ago, to withdraw any further service from them and still they keep charging me.

I am frustrated with You Lot.

another $83.00 in Your pockets and out of mine.

My banking details have since changed, thinking that will be the end of them being able to charge me. No somehow they are getting my extra information.

Either my bank is giving it to them, or .......???

I am now going to my bank and banning them from charging me again...

#997200

Company AMEX card was charged... They didn't even have the correct information...

CARD INFORMATION, and yet they were still able to charge our card. I made a complaint to BBB.

#925766

I had an amount charged to my card in December for something that I have not requested and I have certainly not received any product. Mccafee have helped themselves to funds in myaccont, this constitutes theft.

Have cancelled my card and notified my bank, now I wait for the transaction to be investigated and the funds returned. Totally unacceptable Mccafee, this Is FRAUD.

#879482

Purchased McAfee when I was in college 4 years ago for my laptop. Cancelled my renewal with them after 1 year.

Just yesterday, I checked my online bank statement and mcafee charged me $75.15 on my NEW credit card. I just checked my McAfee account on their website, and they only have my old/expired credit card information, so I don't know how they are getting my new card information. They could have been charging me this whole time and I just finally caught it.

Contacted my bank to stop them. Hopefully they will.

#791240

Just rang the bank and received a refund as it is theft!

#791239

We found a 22.34 taken out of our account on the 21st Feb, called the call centre in the Philippine's, they hung up, rang the bank and cancelled all cards, now a wait for news to arrive.

#751880

My credit card account was charged $94 on the 2nd of Nov and again on the 3rd Nov. I have never used McAfee and I have never purchased a Dell.

I have no idea where they acquired my credit card details. I suspect fraud.

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