Mcafee
Reviews and Complaints
Not a happy customer!
- Rep seemed polite
- He lied to me since all access is right there
Don't waste your money
I bought a 2019 mcafee program to install in both my computers my old one expired ,So theres a card that you download than the disc ,So I did everything put letters and numbers in hit download it's loading then pops up an error message saying numbers are successfully entered but download fail ,So I called support some Indian guy comes on , I said hear we go, Can he help me I said my download failed he said im going to connect your computer with his right away I said oh no you won't beware they will mess up your computer and charge you using master or visa I hung the phone went with another antivirus loaded it in with no problems. To top off there's no refund so you lose all the around. Never again
- App still did not work correctly
- Horrible experience
- Incompatible with nearly all my devices no solutions
Improper charging and refusal of reimbursement
It seems like a scheme. I bought a computer for my daughter in December 2014 and we immediately purchased and installed McAfee antivirus.
One year later the service was cancelled by McAfee and a recurrent message would appear at the screen informing that the service was cancelled and asking for a renew but the renew of the service wasn´t interesting for us, thus we didn´t take any further action.
In 2015 we moved out of England. The fact is that they continued charging us every year after that the amount of £89.99. I returned to England this year and only then aknowledge the charges. For my surprise I was told by the bank that they couldn´t do anything about it and I should contact directly McAfee but they were fully aware of the "problem".
And so I did. McAfee confirmed the fact that the services were cancelled one year after the purchase but I didn´t "call" them to cancel the services, reason why they continued charging me.
They reimbursed me for the charges made in July 2018 (despite the fact that the first purchase was made in December 2014, no reason whatsoever for them to be charging me in July) but they refused to reimburse the previous charges made in 2016 and 2017 even though the services were no longer being provided. So, I strongly advise people to be aware of McAfee "type of procedures".
- Improper charging
Preferred solution: Full refund
A Scam or what???
Preferred solution: Full refund
Mcafee does not care about there customers
- Hard to find customer service
Preferred solution: treat your customers the way they should be treated not like garbage
McAfee withdrew $97 one week before the "free" trial was over!
Preferred solution: Full refund
Rude!!
- Hate it
- Scam of your affiliate
Mcafee Subscription Review
Mcafee - Subscription Review from Oak Cliff Place, Texas
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Verified Reviewer | Nashville, TennesseeMcafee - Antivirus Review from Nashville, Tennessee
McAfee keeping 'renewal' fees for non-existent services
- Polite staff who helped in stage 1
- Hard to find customer service
Preferred solution: Full refund
Mcafee Total Protection Review
Amount deducted twice without renewal
- Take your money from account
Preferred solution: Full refund
Privacy Policy Review
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same happen with me....there trying to sell you a firewall you don't need!!!! Again a call from India and again told me my pc was infected and no matter what anti virus I bought it would no work.
I've installed Bullguard no problems at all.
MacAfee should be held accountable for this ….Its not right!!! I might seek legal advise Will never buy there products again