Mcafee Reviews

Show reviews that mention
computer service account money customer subscription protection credit card card customer service
Showing 7 of 431 reviews Clear filter
Filter review
New Reviewer

Refund Auto renewal

LikeThey understand my issue and refund my annual McAfee subscription. Thanks for your good customer support.

User's recommendation: Good customer service.

View full review
ID
#2884065 Review #2884065 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi
New Reviewer

Money removed from account

Bought software 2 years ago £49.99 but could not download for due to old virus software then my computer crashed. July 4th 2021 £59.99 was taken from my account for software I had never used and without my consent with a price increase. I have just received another 8 emails saying my account is due for renewal soon. Could you please sort out my problem? I do not want to renew. Regards, Reg Phillips
View full review
ID
#2875407 Review #2875407 is a subjective opinion of poster.
Cons
  • Kaspersky
Loss
$152
Preferred solution
Full refund
New Reviewer

Refund Auto renewal

Guy was hard to understand but very helpful and took care of problem. Just took my email and put me on hold for a few minutes
View full review
ID
#2707508 Review #2707508 is a subjective opinion of poster.
Location
Taylors, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My problem is not yet resolved.

I got response from their customer support. But could not respond to them in time.. so, the query was closed.. Going to raise the queryTheir customer ccu once again.
View full review
ID
#2672182 Review #2672182 is a subjective opinion of poster.
Loss
$999
Preferred solution
Full refund
New Reviewer

Safe Connect

This app has not been working correctly since I subscribed. The selected settings did not take effect. I want the app to automatically start when I log on and it detects wifi. I was told by a rep that I had to get the latest version. OK I did and I am still experiencing the same thing. I have to go in and manually turn on the protection. I am not giving over control of my PC to reps. What is the reason that the app it not turning on automatically when the option is set in settings?
View full review
ID
#1432179 Review #1432179 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Mcafee Safe Connect Vpn Service
Pros
  • Rep i chatted with online was very helpful and patient
Cons
  • App still did not work correctly
Reason of review
App does not work as advertised.
Preferred solution
Let the company propose a solution
New Reviewer
I called the above number for mcafee refund and now its more then 5 days and still waiting for my refund money back from them, MCAFEE SUPPORT IS NOT GOOD..................... Moreover its not easy to get refund from mcafee in USA, the problem is every year they charge...
View full review
View full review
ID
#1176883 Review #1176883 is a subjective opinion of poster.
Product
Mcafee Antivirus
Reason of review
Problems with payment
Loss
$25

McAfee robbed my bank account

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by signing on with them, you agree they can charge your account. I already renewed my McAfee for 20+ dollars 3 days ago. Then they charge my account again for $89.99 to "renew" with them. I never ok'd it, per se. However they have found a legal loophole to allow them to take your money. Yes I received a refund, but they drained my bank account for the week, left with $0 until payday, as their "refund" won't go through for 5-6 days. Thank God they won't charge me an overdraft fee at the bank since I never authorized McAfee to do this. Such a major hassle. Save yourself major issues just don't buy McAfee. I feel this was very dishonest and/or shady of the company and they should refund me more than the amount they took from my account, just for the hassle. Wouldn't be a bit surprised if someone starts a class action lawsuit over this.
View full review
1 comment
#1215341

McAfee is the worst antivirus out there, and the least ethical. (Norton runs a close second when it comes to uselessness.)

Your best bet is Avast, these days.

ID
#918902 Review #918902 is a subjective opinion of poster.
Location
Springdale, Arkansas
Product
Mcafee Subscription
Pros
  • Polite staff who helped in stage 1
Cons
  • Thieves
  • Auto-renewal
Reason of review
Pricing issue

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article