Mcafee Reviews

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i want to contact customer service but i am not getting resronse i wnat my refund of last subscription's transaction
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ID
#3265064 Review #3265064 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Loss
$299
Preferred solution
Full refund

Spam. Shut me down twice in 2 hours with false virus info and then won't let me reply without a credit card.

Spam. Shut me down twice in 2 hours with false virus info and then won't let me reply without a credit card. I have an excellent antivirus and their frequent shut downs are harrassment. A government agency needs to shut them down...permanently.

User's recommendation: Just run away. Get another provider.

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ID
#3252244 Review #3252244 is a subjective opinion of poster.
Location
Boiling Springs, South Carolina
New Reviewer

See below

I paid for 2 year subscription you are not recognizing so I don't want your services anymore and want reimbursement since I wasn't due until 1/22/22
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ID
#3241850 Review #3241850 is a subjective opinion of poster.
Pros
  • Good protection
Cons
  • No consumer service
Loss
$75
Preferred solution
Full refund

Automatic renewal

Last year they charged me double. I called them and told them to never charge me automatically again, They just did it. AGAIN!!!!! I called customer service. I would hit the number for refund and it would automatically disconnect. Happened repeatedly. Finally got through once and the guy said that neither of the two telephone numbers and my email address was wrong and he couldn't help me!!!!! Seriously????????? I then checked my email and lo and behold the receipt was there in my email!!! This company is CROOKED as they come!!!!! Customer Service! HA!! Sure! Good luck trying to get someone to help you.

User's recommendation: Don't deal with this company.

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ID
#3216721 Review #3216721 is a subjective opinion of poster.
Location
Lake City, Florida

Requested a reversal of a renewal charge. I no longer have the device that was running McAfee.

McAfee did not respond as of this date. This seems to be common, based on other reviews. McAfee seems to expect that consumers will simply "give up."

User's recommendation: Find an alternative to McAfee.

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ID
#3167510 Review #3167510 is a subjective opinion of poster.
Location
Englishtown, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To get ads off my Internet

Constant and numerous ads on my Internet. I want it stopped or I will report this to the FTC Frdetsl agency. This is illegal!
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ID
#3114518 Review #3114518 is a subjective opinion of poster.
Location
Alexandria, Virginia

Charged for app/program I couldn't download

I bought the VNP portion of their app and could not get it installed. I had to call customer service and speak to a very rude tech. I explained that I tried eight times to install it with no luck, yet they charged my account anyway. Their website is way too sales-oriented, most responses are sales pitches. The status of your account is difficult to understand. When my service contract is up, I won't go back. The whole operation is a joke.
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ID
#3111892 Review #3111892 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
a full accounting of my account. I think I bought the VNP product twice but have no idea because they don't offer an accounting status online; how much you paid for what and when.
New Reviewer

Made me dial another number

No human customer service agents. Only a computer that tells you to dial a different number that doesnt answer.

User's recommendation: Don’t bother with this website.

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ID
#3055010 Review #3055010 is a subjective opinion of poster.
Location
Mabank, Texas
Loss
$113
Preferred solution
Cancellation of service
New Reviewer

Price is too expensive

Original review updated by user Oct 22, 2021
It's incredible how prices are rising and they don't announce anything in advance about these price increases instead they encourage you to activate your auto renewal. After seeing the large amount they charged me with, I would like a full refund. The old subscription expires only in November. Total disappointment.

User's recommendation: My advice is to go to other companies.

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ID
#2997706 Review #2997706 is a subjective opinion of poster.
Preferred solution
Full refund

Pricing

I received a email today owing you $470.00 for McAfee. I call this number 877-412-**** that I did not order this subscription and to cancel this immediately Angelina Moore

User's recommendation: don' pay that amount.

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ID
#2960870 Review #2960870 is a subjective opinion of poster.
Location
Greenville, New York
New Reviewer

No customer service. Total chaos. Just keep getting hung up on. Never going to buy this product.

No service. Just transferred 3 times and disconnected. I tried to report fraud. May you reap the rewards for your lack of concern.
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ID
#2950953 Review #2950953 is a subjective opinion of poster.
Cons
  • Auto-renewal
  • Non-us based support - unlimited upsell - difficult to cancel
Preferred solution
Acknowledgement of my call and content.
New Reviewer

Ever since , i bought this AVTK on-line , i am payinga huge price. This software has virtually STONED my machine. It has become so slow that between every 2 clicks, i can take a nap.

The AVTK software pokes its nose with whioch ever file opr website i want to open and takes its own sweet time and uses up entire 8GB memory, When i contaced PC mechanics, they asked me to UNIUNSTALL the software. But whatever i do, the software is not getting deleted. Hope when my 1 year subscription ends, the menace will vanish.Please do not buy mcaffe

User's recommendation: Please dpo not buy mcaffe at all.

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ID
#2941201 Review #2941201 is a subjective opinion of poster.
Cons
  • Makes me want to punch my computer
  • Kills the machine
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't keep track business

Update by user Sep 28, 2021

McAfee is total garbage you get nothing for your money and your info is put out for everyone to see

Original review posted by user Sep 27, 2021
I used McAfee years ago and got nothing, they did not protect my computer or personal information, dropped them and could not get a refund, I still get explicit spam because of them and I hate it, now they're saying my 'services' are about to expire, they can't keep track of their own records how can they protect yours?

User's recommendation: Avoid McAfee they are not safe.

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ID
#2911880 Review #2911880 is a subjective opinion of poster.
Cons
  • Let everyone view your accounts
  • No security
  • Take your money fast
Loss
$328
Preferred solution
Full refund

Scammed!

Mcafee - Scammed!
Mcafee - Scammed!
Bought a new Dell computer and ended up with a subscription for McAfee that wasnt requested. I sat on their customer service line for 25 min! I took a picture of this to prove what *** customer service they have. Then, I received an automated mail response from them saying absolutely NOTHING to help the situation.

User's recommendation: Report to BBB.

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ID
#2902258 Review #2902258 is a subjective opinion of poster.
Loss
$80

Refund

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User's recommendation: hsakjdad kdfljd;fobgf vslfkjvhbd fvaljsgvisdfvb.

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ID
#2901591 Review #2901591 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi

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