Mcafee
Mcafee Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mcafee has 2.0 star rating from 189 reviews, with 33% likely to recommend and a mostly unfavorable rating distribution; most consumers are dissatisfied.
Positive Feedback
Some reviewers praise the product quality and software features, and a few report quick, helpful support experiences.
Negative Feedback / Risk Areas
- Repeated mentions in Mcafee reviews of intrusive pop-ups and software that users say behaves like a virus.
- Many Mcafee customer complaints cite billing, unauthorized charges, and difficulty with refunds.
- Auto-renewal and subscriptions are reported to be hard to cancel and support is often unreachable.
- Numerous reports of scams or impersonation when contacting purported customer service.
Key Takeaways for Future Customers
- Verify charges and monitor bank statements; request refunds immediately if billed in error.
- Expect challenges reaching live customer service; document calls and emails.
- Consider alternatives if you want straightforward membership management and clearer billing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mcafee has 2.0 star rating from 189 reviews, with 33% likely to recommend and a mostly unfavorable rating distribution; most consumers are dissatisfied.
Positive Feedback
Some reviewers praise the product quality and software features, and a few report quick, helpful support experiences.
Negative Feedback / Risk Areas
- Repeated mentions in Mcafee reviews of intrusive pop-ups and software that users say behaves like a virus.
- Many Mcafee customer complaints cite billing, unauthorized charges, and difficulty with refunds.
- Auto-renewal and subscriptions are reported to be hard to cancel and support is often unreachable.
- Numerous reports of scams or impersonation when contacting purported customer service.
Key Takeaways for Future Customers
- Verify charges and monitor bank statements; request refunds immediately if billed in error.
- Expect challenges reaching live customer service; document calls and emails.
- Consider alternatives if you want straightforward membership management and clearer billing.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bridgewater, Massachusetts
Poor Customer Service
I tried to call them, but again and again, I was talking with hackers. They tried to get my card and bank info, so be careful before you give your number.
- Good product
- Bad customer service
Preferred solution: Apology
User's recommendation: Make sure you are talking with real people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi my name is munir
my wife live in Netherlands I send the website link but she can not open sow how can she open the website she want to order furniture for our house in USA I live in Columbus ohio response me plz
- I cant acess website
- Website
i can acces the website that my prmlem iam in netherlands nw i wanna show something to my wife but i can not acces the website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterScammers
This software came pre-installed on my PC. Since I had already paid for much less expensive antivirus software that worked very well, I uninstalled it ...
or so I thought.
This is at least the third time I've encountered annoying pop-up ads claiming my computer has viruses because I visited an "adult content" website (I hadn't). Today's pop-up ad, which kept reappearing no matter how many times I clicked "ignore," insisted that the only way to remove these so-called viruses was to pay a small fortune for McAfee antivirus software.
I dropped everything and ran a full scan using my own software. 90 minutes later, no viruses found and no problems.
All I had to do to get rid of these "viruses" was delete my browser history.
I used to think McAfee was a trustworthy product. Well, not anymore!
If anyone with half a brain were running the FBI, I'd report this company.
As it is, I hope this review will warn others that McAfee is running ads that try to scam you. Don't be fooled!
- It comes with your pc as a free trial
- Too many to list especially the scammy pop-up ads
Preferred solution: Just keep your scammy "warnings" off my PC!
User's recommendation: Best avoided. There are better and cheaper alternatives!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Continue to charge me for a product I do not have on my New Windows 11 Computer
I had the Windows 10 that Microsoft was no longer supporting. I had McAfee installed on that computer and needed it transferred to my new Windows 11 computer.
Countless phone calls with idiot customer support, emails to the company, and still not installed or transferred to my Windows 11. Still expecting me to make the monthly payments when I no longer have the product.
Consumers today employ the worst customer service personnel, and they cannot seem to get it through their idiot brains what I want and need. If further payments are charged to my bank account, I will report it to my bank as unauthorized charges.
- I cannot cancel my auto renewal subscription
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
They will only refund my $137.79 if I give them my bank account. I do not do online banking.
I asked them to send a check to me directly, and they said they can't do that.
They won't send it back to my credit card company because it might be infected also. Why can't they send me a personal check for that amount?
Ripped me off
Back in May I received a notification from my bank of an automatic payment to mcafee at 2 a.m.on a Saturday . At 830 a.m I began calling their worthless customer service line to be hung up on 3 times.
On the fourth call I basically was told I had automatically authorized payment and the call was disconnected. On Monday I filed a dispute with the bank. On Wednesday McAfee cancelled my "Subscription". No refund, no explanation, nothing!
They fought and successfully overturned the dispute approximately 30 days later.
That means they automatically charged me for a year (and I did NOT pre-authorize it as they claim) without ANY renewal notification, cancelled said subscription 5 days later without any refund and successfully got visa to overturn the dispute resulting in ripping me off for 1 never year worth of payment. I will never do business with them again.
User's recommendation: Never do business with them
Does your Mcafee protection say expired when you try to do a scan ?
Lewistown, Pennsylvania
Damn notices won’t stop
No help, no customer at all gives you phone numbers so fast. Who can understand what they are saying?
Really frustrating. I paid money for this; well, I am canceling.
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt doesn't work
No possible contact with u.
IT DOESN'T WORK!!!
Why a 100 symbols, everything to makeit harder to avoid a negative comment.
I am a very unhappy customer.
I paid for a product that does not work!!!
User's recommendation: No recommendation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas sent a message saying I was being charged more money that I did not authorize.then I was told they could not stop the charge unless I used a different account caue there chase bank is a business
I need my computer changed back like it was. It will not let me sign on with my password.
Also, if I press change password, it says I have to get a USB flash drive to get your stuff off.
I just want you people to get your stuff off so I can sign back on like it was before you got on it to try to give me a refund. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer an employee
I was at the McDonald's in Morgan City, and they were super busy. A customer was being very rude to the employee.
He kept arguing with the young lady, saying he was supposed to have a fry and he really didn't order the meal. She was just trying to explain that he had to pay for it, and he was being very rude. He told her he would contact corporate.
The employee did nothing wrong. This happened around 9:30 on 5/6/2025.
User's recommendation: Please bare with the restaurant they are moving as fast as they can
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI changed my email address from jiambro026@***.com to j795****@***.com on my phone and laptop because of a hacker. I had a two year subscription, and now I'm having a problem with getting it ba
I had a 2 year subscription and want it back. I had to have both my phone and laptop factory reset.
And I also had to charge my email address to j795****@***.com from jiambro026@***.com on both my phone and laptop. So, I'm requesting that my two year subscription be transferred to my new email address.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPop up adds
Popup ads that you cannot get rid of no matter how much you try. They just keep popping up and dinging every few seconds.
- Ads
Preferred solution: Apology
User's recommendation: Use other services
Nephi, Utah
No account fraud
charge 500 dollars , fraud heavengrandson@***.com
demand refund now will report to police never would
Paid but haven't received
Paid for, but computer still doesn't show it
...only popular ads.popups are so many I was unsure if order went thru..till bank confirmed
User's recommendation: Inconvenience of renewal
Santa Rosa, California
My bill. I am moving to Europe
I keep getting charged
I am moving to Europe
I have tried calling and both phones are not working
I have tried and tried.
User's recommendation: It’s all up to the individual
Hyderabad, Telangana
Mcafee is not opening
The app is not opened for 25 days I have attached an attachment please extend my subscription for more 1 month please extend my subscription
User's recommendation: it is best useful
About
McAfee, Inc. is a company that provides antivirus and computer security software. It is headquartered in Santa Clara, California. The company was established in 1987 by John Mcafee. Among the products manufactured by the company the most famous are antiviruses, some antispyware components, firewall, antiviruses for mail servers, antispams, anti-abuse, anti-phishing, secure shredders, file cleanups, antivirus for enterprise editions of Red Hat and SUSE distributions. such companies as Trusted Information Systems, TIS Labs, Calgary, IntruVert Networks and others, being acquired, have contributed considerably to the high quality of the McAfee products.
Mcafee is ranked 638 out of 12204 in Software category
Other, USA
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Bendiciones por favor necesito resolver este problema lo antes posible gracias Y CH R