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I did not respond in-time to my Macafee auto-renewal emails and ended up paying £120 for a product that retails on their own website for £37. Also there is no simple option to cancel auto renewal - only the option to "cancel membership", which they imply means losing protection even though you've purchased a subscription.

User's recommendation: Cancel your subscription before auto-renewal date!

Monetary Loss: $83.

Preferred solution: Let the company propose a solution.

Mcafee Pros: Good product, Rep seemed polite.

Mcafee Cons: Auto-renewal price is 4 x retail price.

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I have found them terrible this year. The company seems to have gone badly downhill, they claim that they cannot give a refund until the subscription has run for 135 days, and that since I renewed on 26th November last year, only 60 days have elapsed.

This is Sunday April 11th, 136 days since I renewed, so that is a lie. The software no longer works on my Apple Mac, as Apple warned me it would not. Their response?

Nothing they can do, their engineer ducked out of the conversation and left me to it. Not impressed at all.

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