Mcafee Phone Numbers and Emails

Toll-Free Number:

  • (888) 847-8766

Customer Service:

  • +35 321 467 2000
    European Economic Area
  • +8 157 001 0220
    Japan

Legal:

  • +35 357 868 4800

Technical Support:

  • (800) 937-2237
    USA and Canada

Mcafee Emails:

Business Sales
Security Innovation Alliance
Customer Service
China
Investors/ Franchising
Legal
Trademark Inquiries
Media
Asia Pacific, Europe/ Middle East/ Africa, Japan
Report Fraud
media@mcafee.com
United States/ Canada/ Latin America
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Mcafee Contact Information

Mcafee Website:

Mcafee Help Center:

Corporate Office Address:

McAfee, LLC
6220 America Center Drive
San Jose, California 95002
United States

Other Info (opening hours):

Mail Addresses for Privacy Notices:

Attn: Legal Department – Privacy Office

5000 Headquarters Drive

Plano TX 75024 USA


Attn: Legal Department

2000 City Gate

Mahon, Cork

Ireland T12 RRC9


Attn. Legal Department

Shibuya Mark City West,

Dougenzaka 1-12-1,

Shibuya-ku,

Tokyo, 150-0043 Japan

Mcafee Customer Service Reviews

1.5 / 5
Poor
Steve N Lqy
No service
1.0

Can not get macaffee to work
I am paying for something that does not work
Poor customer service
Please cancel my subscription and refund my money

Niamh L Thg
Getting runaround trying to cancel my subscription as you keep overcharging me

I was being charged 189.88 in October.. my bank froze my direct debit and took me d as hes to figure your contact information system. 2 weeks ago I did get a phone call back and I reduced my fee ...

Summary of Mcafee Customer Service Calls

1.1K TOTAL
CALLS
07:29 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mcafee Customer Service?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel serviceBut no one reply from it”
  • “I just renewed my service with you and it's not working.”

Payments and Charges Question:

  • “Billing”
  • “Bill”
  • “Charges to my bank account”

Refund Question:

  • “Refund”
  • “Refund from autorenew”
  • “Refunds”

Request for Information Question:

  • “About my account”
  • “Question membership”
  • “Need to talk to a person”

Account Question:

  • “Login issue”
  • “More than one accounts”
  • “Don't know my uninstallation password”

Product/ Service Question:

  • “Mccaffy not working”
  • “Subscription”
  • “I’m running two MAC’s, IPad & cell. Post talking to support, I do not need Mcafee, MAC’s are already covered. So, I do not need your system in my cell or IPad. Thanx but no thanx, don’t need mcafee because mac’s are covered.”

Return/ Replace Question:

  • “I have to return my money on my account”
  • “Return money back”
  • “Trouble changing email address”

Cards Question:

  • “Update payor card #”
  • “Theft from my card unauthorized charges”
  • “Amount has been decducted from my credit card”

Staff Question:

  • “Apple customer service told me to call you”
  • “I paid for 2 year subscription you are not recognizing so I don't want your services anymore and want reimbursement since I wasn't due until 1/22/22”
  • “Unable to get my service even tho I used a credit card.advise”

Shipping and Delivery Question:

  • “My product is not delivered”

Website/ Application Question:

  • “Not opening site”

Other Question:

  • “Only need one license”
  • “Bulling”
  • “Scammed?”

About

Mcafee Pros and Cons

Pros: Good product, Great software, Coverage, Charged a lot, Good value

Cons: Customer service, Horrible experience, Hard to find customer service, Auto-renewal, Thieves

Summary

McAfee, Inc. is a company that provides antivirus and computer security software. It is headquartered in Santa Clara, California. The company was established in 1987 by John Mcafee. Among the products manufactured by the company the most famous are antiviruses, some antispyware components, firewall, antiviruses for mail servers, antispams, anti-abuse, anti-phishing, secure shredders, file cleanups, antivirus for enterprise editions of Red Hat and SUSE distributions. such companies as Trusted Information Systems, TIS Labs, Calgary, IntruVert Networks and others, being acquired, have contributed considerably to the high quality of the McAfee products.

Mcafee reviews and complaints

Mcafee is ranked 279 out of 2233 in Software category

Area Served

Other, USA

Payment Methods

VISAMasterCardPayPalAmerican Express

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