Contact Mcafee Customer Service
Mcafee Phone Numbers and Emails
Toll-Free Number:
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(888) 847-8766
Customer Service:
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(866) 622-3911
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+35 321 467 2000European Economic Area
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+8 157 001 0220Japan
Mcafee Emails:
Mcafee Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Mcafee is (888) 847-8766. 81% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Mcafee may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Mcafee is (888) 847-8766. 81% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Mcafee may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Mcafee mainly because of activation/ cancellation, product/ service, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Mcafee is cnconsumer@mcafee.com. 79% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Mcafee Customer Service?
Most Popular Number:
| Total calls: 2 076 | Issues resolved: 52 | Last call: Jan 3, 2026 |
Contact Information
Mcafee Website:
Mcafee Help Center:
Corporate Office Address:
Other Info (opening hours):
Mail Addresses for Privacy Notices:
Attn: Legal Department – Privacy Office
5000 Headquarters Drive
Plano TX 75024 USA
Attn: Legal Department
2000 City Gate
Mahon, Cork
Ireland T12 RRC9
Attn. Legal Department
Shibuya Mark City West,
Dougenzaka 1-12-1,
Shibuya-ku,
Tokyo, 150-0043 Japan
How Good is Mcafee's Customer Service?
Summary of Mcafee Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mcafee?
Activation/ Cancellation Question:
- “Cancel antivirus purchase”
- “Cancel service”
- “Cancel subscription and money back”
Payments and Charges Question:
- “Non authorized charge”
- “You charged me for mcafee on May 30 I did not request this or want it”
- “Billing”
Product/ Service Question:
- “It doesn't work”
- “Excessive interruption notices from Macafee”
- “Computer virus”
Account Question:
- “My computer is locked out with a Microsoft alert scam”
- “Was told i did not have no protection this i took out ladt month the activition code is 62xQknuHmeyQGBQE my current IOS”
- “Account is. I don't remember my pin number”
Request for Information Question:
- “To speak to someone about constant interruptions of mcafee notifications”
- “Update payor card #”
- “Questions about my account”
Refund Question:
- “Refund”
- “Refund for money being taken on Tuesday already made a payment on January”
- “Termination of the contract and refund of the money paid”
Website/ Application Question:
- “I have sighted fort 1 year protection I cannot install it”
- “Not sure if installing”
- “Laptop getting hang during download”
Staff Question:
- “Need service”
- “Service was canceled last year”
- “Complaint against McAfee service”
Cards Question:
- “Update payor card #”
- “Credit card fraud”
- “I just bought a new card today to protect 5 devices. It's wanting my credit. I don't need my card. I bought the McAfee card at Walmart”
Return/ Replace Question:
- “To correct my email”
- “I want to change my email”
- “Changed my search engine”
Shipping and Delivery Question:
- “I just purchased and can't get the scan to work. All it does is give me advertisements.”
- “Have not received any email yet to install”
- “The phone # for McAfee CS is wrong. I tried emailing but no reply. You have not gotten the charge refunded. You send me emails asking how you’ve done. You have not anything!!!!!”
Other Question:
- “Damn notices won’t stop”
- “I have probkem”
- “Prov”
Compare Mcafee Customer Service To
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