Mcafee Reviews

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Verified Reviewer
New Reviewer

Refund Auto renewal

I was charges for an automatic renewal and request cancelation because I no longer have the device. Service request 1-8530****
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ID
#2954648 Review #2954648 is a subjective opinion of poster.
Loss
$130
Preferred solution
Full refund

You have told me case closed?

You have taken an increasing amount of money from my account without my permission from an account that has never been used. I have complained but you have sent an e-mail telling me my complaint has been settled. You have not settled, not to my knowledge. Could you please deal with my complaint and stop sending numerous repeating e-mails. You need to look at your system of dealing with complaints.

User's recommendation: Be aware of the rolling subscription taking an increasing amount of money from your account.

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ID
#2953240 Review #2953240 is a subjective opinion of poster.
Location
Warrington, England
New Reviewer

No customer service. Total chaos. Just keep getting hung up on. Never going to buy this product.

No service. Just transferred 3 times and disconnected. I tried to report fraud. May you reap the rewards for your lack of concern.
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ID
#2950953 Review #2950953 is a subjective opinion of poster.
Cons
  • Non-us based support - unlimited upsell - difficult to cancel
  • Auto-renewal
Preferred solution
Acknowledgement of my call and content.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I received an email from McAFee secure. They said that I if I wanted to I should cancel my subscription with them or be charged over 231 on my credit card. This went on and on until they gave themselves away when they asked to the CVS and buy five hundred dollars worth...
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ID
#2949745 Review #2949745 is a subjective opinion of poster.
Cons
  • Auto-renewal
  • This company is a criminal enterprise
Preferred solution
I would like for these people or your company to please do not send me any kind of email or anything about ordering from you.

Cover

Why do I get emails to say that I have no cover, when I have just renewed my cover cs286935**** on 26th September 2021and my previous cover was 7th February 2021 cs268523****. Can someone please give me an answer
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ID
#2944368 Review #2944368 is a subjective opinion of poster.
Cons
  • Customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unwilling to offer pro-rated refund

Auto subscribed on device. Device discarded more than 60 days after renewal and they will not refund any amount of the $120 annual fee.

User's recommendation: Consider other alternatives.

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ID
#2943122 Review #2943122 is a subjective opinion of poster.
Loss
$119
Preferred solution
Full refund
New Reviewer

Ever since , i bought this AVTK on-line , i am payinga huge price. This software has virtually STONED my machine. It has become so slow that between every 2 clicks, i can take a nap.

The AVTK software pokes its nose with whioch ever file opr website i want to open and takes its own sweet time and uses up entire 8GB memory, When i contaced PC mechanics, they asked me to UNIUNSTALL the software. But whatever i do, the software is not getting deleted. Hope when my 1 year subscription ends, the menace will vanish.Please do not buy mcaffe

User's recommendation: Please dpo not buy mcaffe at all.

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ID
#2941201 Review #2941201 is a subjective opinion of poster.
Cons
  • Kills the machine
  • Makes me want to punch my computer
Preferred solution
Let the company propose a solution
New Reviewer

Subscription Related

I just want a cheaper one and dont need current plan. Last time when I have renewed then I got a discount on it. If I can get same plan with last time price , I am ready to renew. Thank you sir / madam
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ID
#2916519 Review #2916519 is a subjective opinion of poster.
Location
Vancouver, British Columbia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't keep track business

Update by user Sep 28, 2021

McAfee is total garbage you get nothing for your money and your info is put out for everyone to see

Original review posted by user Sep 27, 2021
I used McAfee years ago and got nothing, they did not protect my computer or personal information, dropped them and could not get a refund, I still get explicit spam because of them and I hate it, now they're saying my 'services' are about to expire, they can't keep track of their own records how can they protect yours?

User's recommendation: Avoid McAfee they are not safe.

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ID
#2911880 Review #2911880 is a subjective opinion of poster.
Cons
  • No security
  • Take your money fast
  • Let everyone view your accounts
Loss
$328
Preferred solution
Full refund

Scammed!

Mcafee - Scammed!
Mcafee - Scammed!
Bought a new Dell computer and ended up with a subscription for McAfee that wasnt requested. I sat on their customer service line for 25 min! I took a picture of this to prove what *** customer service they have. Then, I received an automated mail response from them saying absolutely NOTHING to help the situation.

User's recommendation: Report to BBB.

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ID
#2902258 Review #2902258 is a subjective opinion of poster.
Loss
$80

Refund

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User's recommendation: hsakjdad kdfljd;fobgf vslfkjvhbd fvaljsgvisdfvb.

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ID
#2901591 Review #2901591 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi

Money taken from account

August 3rd 20/20 bought software £24-99 paid for software never used. tried to download but it was not downloading probably due to old virus software, then my computer crashed and I had nothing to download it onto. July 4th £59-99 was removed from my account for software I have never used with an increase in price I didn't know about. Could you please replace the funds removed from my account without my knowledge or permission. I have a similar problem with another software company and I will have to go to the small claims court because of he mounting cost if this matter is not resolved.

User's recommendation: Give the customer a warning of the price increase and the removal of fundsand.

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ID
#2899179 Review #2899179 is a subjective opinion of poster.
Location
Warrington, England

Money taken from account

Money taken from account on two occasions £29-99 3rd August 20/20 and £59-99 4th July 2021 never used software. iMac had old virus software and would not down load then it crashed. Never used software. I have another problem with Kaspersky who also took £49.99 from my account it was probably their software that stoped my original down load. I think I might have to go through the low claims court to sort this out. Try and sort

User's recommendation: Try and sort it as soon as possible. I was busy and left it and it's now it's becoming to expensive to leave. My pension enough to leave it. I can't make any other comments because I haven't used it. I have a virus problem with my emails but reluctant to use any software because of the rolling contractemails.

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ID
#2898975 Review #2898975 is a subjective opinion of poster.
Location
Warrington, England

No service

toitally and utterly beyond crap. none speak engloish and no rvie and no installation. cheeky cutns actually
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ID
#2898226 Review #2898226 is a subjective opinion of poster.
Location
Hampstead, England
New Reviewer

Activation problem

Mcafee - Activation problem
My activation is failed but amount was debit my account with McAfee,so please active my antivirus, isn't possible otherwise please refund my money for my account.
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ID
#2895344 Review #2895344 is a subjective opinion of poster.
Loss
$299
Preferred solution
Full refund