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A few weeks ago my laptop picked up a virus which the installed McAfee program failed to block and wouldn't remove. I ended having to use the Spybot software to fix the problem.

A week later I notice that my credit card has been billed $89.95 for an automatic one-year renewal of McAfee.

It took me five hours on the phone and online to get the automatic renewal reversed. In my opinion the McAfee program is just barely a notch better than malware, it is very invasive and slows the normal operation of the computer (especially when browsing the web), but does not protect as it's supposed to.

Product or Service Mentioned: Mcafee Antivirus.

Location: Pasadena, California

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