Mcafee
Reviews and Complaints
Billing
User's recommendation: If not fixed immediately, no recommendation
I bought the McAfee antivirus and I don’t want it anymore, I cannot contact them.
- Charged a lot
- Website experience
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI do not think they merit any stars! I CANNOT cancel my auto-renewal subscription. I only have 6 days left before I will get charged again.
- Auto-renewal price is 4 x retail price
- Customer service
- Bad company
Preferred solution: CANCEL MY AUTO-RENEWAL SUBSCRIPTION TODAY! 01/31/2022
User's recommendation: Do not use McAfee!
Subscription Related
Preferred solution: Full refund
Spam. Shut me down twice in 2 hours with false virus info and then won't let me reply without a credit card.
User's recommendation: Just run away. Get another provider
See below
- Good protection
- No consumer service
Preferred solution: Full refund
Automatic renewal
User's recommendation: Don't deal with this company.
Requested a reversal of a renewal charge. I no longer have the device that was running McAfee.
User's recommendation: Find an alternative to McAfee.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Alexandria, VirginiaTo get ads off my Internet
Charged for app/program I couldn't download
Preferred solution: a full accounting of my account. I think I bought the VNP product twice but have no idea because they don't offer an accounting status online; how much you paid for what and when.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mabank, TexasMade me dial another number
Preferred solution: Cancellation of service
User's recommendation: Don’t bother with this website
Price is too expensive
Preferred solution: Full refund
User's recommendation: My advice is to go to other companies
Pricing
User's recommendation: don' pay that amount
No customer service. Total chaos. Just keep getting hung up on. Never going to buy this product.
- Auto-renewal
- Non-us based support - unlimited upsell - difficult to cancel
Preferred solution: Acknowledgement of my call and content.
Ever since , i bought this AVTK on-line , i am payinga huge price. This software has virtually STONED my machine. It has become so slow that between every 2 clicks, i can take a nap.
- Kills the machine
- Makes me want to punch my computer
Preferred solution: Let the company propose a solution
User's recommendation: Please dpo not buy mcaffe at all
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