Sundaram M

I cannot install the McAfee I purchased online for my Desk top with windows 7

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I tried to install McAfee. Installation failed, Windows update needed. I cannot get an Do not buy McAfee for windows 7update. Windows update for Windows 7 is stopped. The how to get an update.
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Preferred solution: Let the company propose a solution

User's recommendation: Do not buy McAfee for Windows 7

Anonymous
map-marker Sutton, England

Very cross with all the tricks they pull on customers.

Many attacks on my computer that were not blocked. Decided not to auto-renew which is due in a months time. Low and behold they have charged me now without consent. We need protection against McAfee.
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User's recommendation: Do not use McAfee Computer Virus Protection software

Virgel Dmt
map-marker Boisar, Maharashtra

I have to purchase

I want to purchase product for 5 devices . I want to speak directly with customer care person. Please call me om 942088****...........
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Arivu A

Worst support

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very worst customer support .they taken amount with out permission it's very worst behavior . even the software also deleted from my laptop very worst the network . tried many numbers
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Loss:
$1299
Pros:
  • Great software

Preferred solution: Full refund

Tanusree B Mvt

The subscription renewal didn't happen.

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Please refer to SR 1-8010****. Subscription renewal did not take place. I have paid still the issue is same.
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Loss:
$4599

Preferred solution: Full refund

User's recommendation: Do not recommend mcafee

Anonymous

Customer Beware

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CAUTION CAUTION! Mcafee uses the auto renew as a gimmick. You have to agree for autopay to get half of the services you pay for then a month before your subscription expires and you have a chance to cut autopay off they renew your subscription at three times the cost. BUYER BEWARE BUYER BEWARE
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Preferred solution: Full refund

Lokesh R Kbb

Refund issue

McAfee did not support for Windows 7 so requested for refund. POP and RR already submitted on Aug 29th 2021
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Pros:
  • Coverage
Cons:
  • Thieves

Preferred solution: Full refund

Lon R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Customer Support

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Received my auto-renewal for two McAfee subscriptions. I wanted to cancel one of the subscriptions. Called Customer Support and while they were willing to cancel the subscription, they kept trying to upsell me on other services. I could not fully understand the agent and the products he was offering. I was adamant about cancelling one subscription and keeping the second. He persisted in "upgrading" my service. Finally, I asked to speak with a supervisor and told him I wanted to cancel everything. He did not connect me with the supervisor but cancelled the single subscription and let me go. I have used McAfee for at least 10 years and they lost all of my business in a 5 minute phone call.
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Cons:
  • Non-us based support - unlimited upsell - difficult to cancel

Preferred solution: Apology

User's recommendation: Do not use auto renewal and consider another security application

Amit R Ept

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't taken any subscription but amount charged

Company has charged an amount or Rs.1986/- as a mcafee subscription. Need to discuss please call back at 997177****.
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Loss:
$1986

Preferred solution: Let the company propose a solution

Bhaskar S Owd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My problem is not yet resolved.

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I got response from their customer support. But could not respond to them in time.. so, the query was closed.. Going to raise the queryTheir customer ccu once again.
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Loss:
$999

Preferred solution: Full refund

Anonymous
map-marker Bengaluru, Karnataka

Need urgent mcafee technical support

I am from India unable to call any number now need urgent support please. My have active subscription and registered email is saradabapi55@***.com
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Anonymous

My product is not delivered

not recd product though account debited with Rs.1399/- There are customer care nos. available which are working. unfair means used by company and cheat consumer by taking their money and not providing with product and no help by customer care support
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User's recommendation: don't buy mcafee product

Anonymous
map-marker Samastipur, Bihar

My subscribe has fail..

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My subscribe not very bad antivirus software not buy McFee app my sussicful not work you McFee I have dot subscribe you mcfee
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Anonymous
map-marker Bhopal, Madhya Pradesh

Problem with my McAfee

Sir not installation my PC pls call me 700034**** this antivirus so pls Cal me this number and shot out my prlm
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Jagdev S

Conning Me!

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I noticed that I have been on Auto subscription, with McAfee for years. The thing is I don't even use those laptops any more haven't for years. £89 going out,automatically. Tried to navigate ,there platforms to cancel, just left hanging on phone for over hour!!!! They're supposed to protect people, Not con us!!!
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Be afraid, be very afraid, and be careful not to be conned into auto renewal you cant cancel!!!

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