McAfee - McAfee Customer Service is HORRIBLE

97 of 143 Mcafee Reviews
Mar 14, 2012
review #304681

I've been a long-time McAfee user and had Total Protection installed on 3 home computers. I bought a new PC and deleted McAfee from the old PC but my McAfee account still said I had 3 PC's registered on a 3 computer license.

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I called McAfee 'customer service' (oxymoron) to get the problem solved. I couldn't understand half of what the customer service agent was saying (English was obviously not her first language). After 90 MINUTES on the phone with her and her repeating the same thing over and over and over again, I finally got fed up and told her that I was going to cancel my McAfee subscription (even though I still had 6 months on it) and install Norton instead. Her attitude was 'Who Cares?'.

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I've uninstalled McAfee and installed Norton on all 3 PCs. I'll never use a McAfee product again.

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97 of 143 Mcafee Reviews
 
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