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    • Hard to find customer service3
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  • From mobile
  • Mcafee
  • Jul 27
  • by anonymous
  • #672742

Just got off phone with Mcafee took 52 minutes and they wanted $178 to fix my computer without knowing the problem. I told them there Mcafee program on my computer did not prevent virises, so why should I have to pay you for fixing a problem your program failed to prevent Add comment

  • Jul 20
  • Software
  • Kolkata, West Bengal
  • Mcafee Security Center
  • 6
  • REVIEW RATING 4/5

Dear Team, The product details are as given below: Product: McAfee SecurityCenter via Dell Expired: 31/01/2015 Invoice: PS1489147381 Invoice Date: 4/02/2015 E-mail: anirban_duttagupta@yahoo.in On July 16, 2015, I tried renewing the above product through the pop-up that keeps appearing at every boot after expiry of the product. I tried renewing using my HDFC Bank Credit Card. But the renewal did... Read more

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  • Jul 12
  • Software
  • West River, Maryland
  • Mcafee Antivirus
  • 12
  • REVIEW RATING 3/5

Basically, I had the same experience as the customer who wanted to install Mcafee on his/her computer, only to be scammed by iYogi reps who insisted they purchase iYogi's program to clean up their computer. Only, this time the price was $250, not $180. I only wanted them to add Mcafee to a second device (laptop) since my license was for 3 devices. Like the other customer, iYogi insisted my... Read more

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  • From mobile
  • Mcafee
  • Jun 22
  • by anonymous
  • #654127

i have no idea how mcaffee got my credit card information but I've never used their product and i just got a charge on my credit card. now I have to sp my spend day fighting a company for my own money. awesome. Add comment

  • Jun 21
  • Software
  • Fort Dodge, Iowa
  • Mcafee Total Protection
  • 20
  • REVIEW RATING 4/5

I took my laptop to have it cleaned out and after that they talked into McAfee total protection. I bought it and it cost me 32.00. After I got home two days later I ended with hacker burning the drivers and destroyed my laptop. It is too old to clean out again. I will never buy you product again. It is not worth the effect that you go through. This is a 3 device and it did not do what it... Read more

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  • May 28
  • Software
  • Gilbert, Arizona
  • Antivirus Protection
  • 47
  • REVIEW RATING 4/5

I purchased a years protection from McAfee and that very day I started to receive malware or viruses when i called I was directed to a rep who spoke very broken english and said he could fix it if I paid an additional 250.00 I informed him that I suspected they had infected my computer to get an additional fee(I still do) he called my a mother f____ker and hung up since then I have received more... Read more

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  • May 27
  • Software
  • Complete Virus Protection
  • 23
  • REVIEW RATING 4/5

I filled out the paperwork correctly, made copies, and submitted my rebate form. After ten weeks and no rebate, McAfee tells me that they cannot prove ownership, and I have to jump through more hoops to get it. Hello, customer service. So now, I'm supposed to wait 4-6 weeks for a check.....which will probably never come. I think they count on people giving up and forgetting about it. I think... Read more

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  • May 16
  • Accessories and programs
  • Antivirus Renewal
  • 26
  • REVIEW RATING 3/5

I bought a years virus protection from Mcafee. I checked the box " no automatic renewal". Nevertheless my credit card was plundered for a renewal I did not want and never asked for. It took me hours and a lot of hassle with my credit card company to get the money back. In my opinion this "automatic renewal" of Mcafee amounts to ordinary theft. They use my credit card number to extract an... Read more

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  • May 11
  • Software
  • Schaumburg, Illinois
  • Mcafee Total Protection
  • 31
  • REVIEW RATING 4/5

I have sent all the documents they asked for, and they made the status to invalid saying UPC code is missing. From a sealed cover, only UPC code is missing. All other documents they got. Also the rebate form says to keep copies of rebate form only, no where they mentioned to keep copies of UPC code. The manager kept saying it is mentioned to keep copies all documents, but it is only mentioned to... Read more

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  • May 10
  • Software
  • Dublin, Dublin
  • Antivirus Protection
  • 20
  • REVIEW RATING 4/5

Purchased (€60) Mcafee cover end of 2013 and then had all kinds of pop-ups leading to virus infection. When I contacted Mcafee I was sent on to a "support system" of theirs. Control of my laptop was taken over online by a member of staff of this company and the problems were "resolved". Towards the end of this service (which took approx. 2 hours) I was told that there was a charge of €100 for... Read more

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