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McAfee, Inc. is a company that provides antivirus and computer security software. It is headquartered in Santa Clara, California. The company was established in 1987 by John Mcafee. Among the products manufactured by the company the most famous are antiviruses, some antispyware components, firewall, antiviruses for mail servers, antispams, anti-abuse, anti-phishing, secure shredders, file cleanups, antivirus for enterprise editions of Red Hat and SUSE distributions.

such companies as Trusted Information Systems, TIS Labs, Calgary, IntruVert Networks and others, being acquired, have contributed considerably to the high quality of the McAfee products.
Please try to contact McAfee Customer Service directly prior to posting any complaints on this site.

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Prankster
McAfee :Worst Customer Service
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

The McAfee technical(self-proclaimed only) department was unable to install the McAfee Internet Security software onto a third computer on my network. I had already installed it on...

#311933
Apr 13, 2012
96

Hot1lola
McAfee should be sued!
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I purchased mcafee total protection after dumping Norton, and I TOO got the dreaded blue crash screen after install! After calling tech support they had the nerve to tell me it wa...

#310823
Apr 09, 2012
140

Anonymous
McAfee antivirus
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Since it came with my new computer, I decided to try Mcafee antivirus. Wrong move!! It turned its own firewall off, told me my computer was at risk, then wanted to charge me for mo...

#309246
Apr 01, 2012
153

Amcmanus
McAfee - Unauthorized debit card charge
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Apparently I have a LOT of company in this situation, McAfee fraudulently charged my debit card. I have been dealing with their hugely deficient customer service for 3 weeks now a...

#307326
Mar 24, 2012
210

Anonymous
McAfee billed me illegally. Keep clear of them
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I had used McAfee for several years. My computer got slower and slower until it was taking about two minutes to save a word document. It became unusable. I contacted McAfee and the...

#305494
Mar 17, 2012
214

Jim77345
McAfee Customer Service is HORRIBLE
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I've been a long-time McAfee user and had Total Protection installed on 3 home computers. I bought a new PC and deleted McAfee from the old PC but my McAfee account still said I h...

#304681
Mar 14, 2012
209

Revenge ...
McAfee software is junk
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I bought McAfee Total Protection for 3 computers and after intalling the program I was unable to use Internet Explorer it just locked up and I couldn't access the internet. After 3...

#301662
Mar 02, 2012
222

Jonboy53
McAfee service is NOT !
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

...Bought a new licence, in November...now, in February-I could not update, because their inept people or systems. Referred me back to my old e-mail account, and my old expired lic...

#301109
Feb 29, 2012
196

SGrammym...
McAfee - Charged account without permission
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Account charged without my permission for product I DID NOT order. Bank is issuing fraud charges and if this happens to you, contact the police, bank and attorney general of your ...

#300454
Feb 27, 2012
279

Jjsomerset
McAfee rip off
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

MCAFEE IS A TOTAL RIP OFF!!! I bought a new Acer notebook, a Travel Mate. When I plugged it in and turned it on, Mcafee was already installed (I presume as a free trial, but I nev...

#297945
Feb 17, 2012
310

Tspecole
McAfee - Iyogi's- healthy, levelheaded staff helped me
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I called mcafee for help and they redirected me to iyogi / iyogi guy after taking note of situation wanted to get inside my system / First I was bit scared / As he was bit *** in...

#297932
Feb 17, 2012
297

GAS
McAfee software removed itself and left me open to viruses
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I loaded McAfee 2012 in December 2011 and in Feb. 2012 it erased itself from my hard drive leaving me open to attack. I tried to reload the software and it would not reload on the ...

#297920
Feb 17, 2012
253

Teddyboy64
McAfee Terrible service!!!!!!!
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Terrible service, not only can you not contact them (except when you have to renew ) by phone or live chat. I can't us my laptop as It's downloading updates or running a sc...

#290927
Jan 21, 2012
298

Fpotter
McAfee - Macafee is a crimainal company selling faulty software that destroys performance
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

It should be criminal to have this product on the shelf ni stores. Then when a customer goes home and sees that it destroys the cpu's performance. This down right criminal comp...

#290254
Jan 19, 2012
302

Anonymous
McAfee lacks support!!!
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I am a customer of McAfee. I use your total protection and backup systems since 7-11-11. In November my computer crashed, so I was happy that I had your backup to rely on. This ...

#290218
Jan 19, 2012
279

Just JR
McAfee auto renewal.. try to cancel good luck
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

So, after refusing the offer to auto renew. I get an e-mail that they billed my credit card. I have not had any service from McAfee for two years even though I was paid up. AVG ...

#288991
Jan 13, 2012
335

Anonymous
McAfee Virus Services are Crummy
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I have been a mcafee customer (5 licenses for for many years.), in fact I have always given them great reviews with family & friends. Recently my PC got infected with a virus. I ca...

#284550
Dec 28, 2011
371

Anonymous
McAfee Sucks!!
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

McAfee, A program that is supposed to protect your computer from spyware malware and viruses is the worst virus out there!! I purchased a Dell laptop a year ago preloaded with McA...

#281041
Dec 12, 2011
743

Anonymou...
McAfee Antivirus Programs
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

This is about the product itself and customer service.As far as the product is concerned, it does not stop viruses as I received one and had to delete everything on my ...

#274097
Nov 10, 2011
810

Anonymous
McAfee - Locked up computer
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I have been a customer of McAfee for several years They are now holding my equipmentand virus software that I had bought FOR RANSOM.I went on line to their “free” support page ...

#273357
Nov 07, 2011
469

Texmex
McAfee update not able to block trojan
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

This is an up date from a previous post. Mc Afee failed to block a Trojan and when i used their online service for 149.00, they left me in worse shape thatn when I started, I have...

#273032
Nov 05, 2011
392

Anonymous
McAfee extended coverage is a RIP!
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I purchased Mcafee extended coverage that was supposed to cover at leastthree P.C's when trying to download on second laptop all I got was errorscontacted Mcafee......

#266990
Oct 09, 2011
293

Texmex
McAfee is a rip off
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Paid Mcafee 139.90 to remove a virus and when they closed the case I could not even boot up the computer. They would not remove the charge and I had to pay a local guy 119 to get i...

#266232
Oct 05, 2011
354

1bootster2
McAfee doesn't fulfill it's obligation to services purchased
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I have had nothing but trouble with McAfee and their protection and services. Every time I get a virus, they insist that I pay them the $80 or so all over again to remove it. What ...

#266118
Oct 05, 2011
263

Anonymous
McAfee
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Got an email from Mcafee advertising SnapZip and Registry Power Clean.When I tried to get assistance from Mcafee they said I have to contact Winfero corporation for assistanc...

#258144
Aug 27, 2011
355

Anonymous
McAfee - Unauthorized charge on my credit card!!!
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

I also have received a charge to my credit card for McAfee866-622-3911 TX that is unauthorized. I would like to know where do they get their information? I can't figure it ou...

#257450
Aug 24, 2011
981

Snodrass...
Beware of McAfee Software
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

A few weeks ago my laptop picked up a virus which the installed McAfee program failed to block and wouldn't remove. I ended having to use the Spybot software to fix the proble...

#252449
Jul 31, 2011
403

Anonymous
McAfee - Macafee customer service and tech support worst ever
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Macafee customer service and tech support is the worst nightmare ever. Customer support and tech services are all in India and they do not care if you have a problem. Finally fou...

#251800
Jul 28, 2011
582

Anonymous
Stay Away from McAfee
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

McAfee is not interested in keeping your computer clean. They are only interested in selling you more expensive services. Had McAfee installed and got a virus anyways. Called th...

#248699
Jul 13, 2011
435

Sikntired
Virus infected 6 files with McAfee installed
5.0 227 Bath Road Slough Berkshire UKSL1 5PP 00800 1225 5624, +44 (0) 1753 505885 http://www.mcafee.com/uk/about/contact/index.html

Installed McAfee Internet Security 2011 on 02/27/11. Last week took advantage of an offer from Microsoft Security Essentials for a fee scan which showed 6 files infected. Contacted...

#240469
May 31, 2011
563
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