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1.5 Based on 32 reviews
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  • Customers like
    • Charged a lot 1
    • Polite staff who helped in stage 1 1
    • Your product but could not install 1
  • Customers don't like
    • Take your money from account 5
    • Hard to find customer service 4
    • Very slow scans 2

I subscribe to mcafee -payment renewal due in September.In the interim, they debit my account with an additional sum of £89.99. I ring their Indian call centre, first person I speak to is quite helpful and explains there is a second e-mail account under my details with a . at the end -never heard of a hotmail acct with a dot at the end before! He explains he will give me a reference number and transfer me to someone who can help-I just need to... Read more

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Mcafee turned my auto renew back on without my knowledge, back in December 2015, and then renewed my subscription. I didn`t worry too much because my credit card expired in February 2016, so I knew they couldn`t do it again!!. I started to get emails from them, urging me to update my card details, but obviously I didn't. Then suddenly the emails stopped, so I assumed they had given up. After all, the next renewal is not until next December.... Read more

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McAffee has charged 6.5.2016 my account 89,50 euros without asking me first. Please, give my money back! I think you have my account number and other information of me. Matti Outakoski McAffee has charged 6.5.2016 my account 89,50 euros without asking me first. Please, give my money back! I think you have my account number and other information of me. Matti Outakoski McAffee has charged 6.5.2016 my account 89,50 euros without asking me first.... Read more

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The whole company is a *** I spent about 45 mins on the phone to a guy from mac Afee trying to get a refund and he hit me with saying my computer needed service and was trying to charge me 129 pound a year in order for him to refund me I will not be letting this lie the whole company are fraudster am sorry to say but my experience is not a good one of them I amazed that they are not being investigated as I can see they are a lot of complaints... Read more

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I agree with your issues here. I have McAfee's so-called t Total Protection plan and about one month ago I also acquired the Ramsomware virus that you did which wiped out massive amounts of my data. I contacted McAfee and all they would do was offer to remove the virus for $85 US(I live in Canada) which I had them do, but they can't retrieve the data. When I commented on their false claim of total protection, all I got was the comment that... Read more

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07-04-2016 Hi, I have McAfee Live Safe installed on my PC. It cost more than nothing - yet it was as good as nothing. 2 days ago, I was locked out of all my files - everything, music, documents, anything you can think of - by a virus called RecovER. So I asked McAfee for help. "Run a full scan" I was told. I did, and the scan came back saying "Your PC is secure". So rang McAfee back and told them - they responded by saying "Sorry all your data... Read more

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I HAVE PURCHASED A DELL LAPTOP I3 4 GEN. INTEL HAVE GIVE MCAFEE MULTIDEVICE ANTIVIRUS. BUT COULD NOT INSTALL. PLEASE HELP ME BY GIVING SERVICE.I HAVE PURCHASED THIS LAPTOP FROM OSL ELECTRNICS PVT LTD., SITUATED AT 1ST FLOOR,, THE MERIADIAN KAZI NAZRUL ISLAM SARANI(VIP ROAD),KOLKATA-700059, AND THEIR CONTACT NO:TEL: 033-650000916, EMAIL ID: oselectronics@oslgroup.co.in. farther I HAVE PURCHASED A DELL LAPTOP I3 4 GEN. INTEL HAVE GIVE MCAFEE... Read more

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  • From mobile
  • Mar 25
  • #817219

Stay away it's a rip off. Poor customer service n don't work

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Today is March 13, 2016 and McAfee has taken monitoring to a whole new level. A scaming level. These criminals were monitoring my online payments and collecting my data. They used a card in which I had less than two weeks and charged it. Right?! Those little online purchases to Walmart and Amazon, they are spying. They had no permission and even cause me to over draft. Even if you use a prepaid card, to pay them so they won't just track your... Read more

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I had been using this software for years and this year I bought from their affiliate which scams you into thinking you are buying directly from them but is sold via Digital.com. McAfee admits that is their affiliate. After spending hours trying to download McAfee useless customer service said there was a problem in the servers communication with each other. They gave me a 30 day extension and when I called back, the same problem had not been... Read more

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