1.8
  • Sucks2 votes
  • Outrageously bad service2 votes
  • Hard to find customer service3 votes
  • Slows down computer1 votes
  • False emails1 votes
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  • Mar 23
  • Software
  • East Malling, England
  • Antivirus
  • 11
  • REVIEW RATING 4/5

Used them up until around 18 months ago using an email address to register which I no longer use. They took £54.99 Out of my account in January. When I realised in March and phoned them they told me that I had passed the refund date deadline. I had no idea they were going to automatically renew and it was clear to them that I had not downloaded or used their software. No attempt whatsoever to... Read more

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  • From mobile
  • Mcafee
  • Mar 20
  • by anonymous
  • #610830

Once your in you cannot get out. You Always talk to someone out of the U.S.A. If you unsubscribe it's for email only and your still charged for program. The notice of renewal comes from Euro/Japan. Add comment

  • Mar 20
  • Software
  • Saint Augustine, Florida
  • Virus Protection
  • 7
  • REVIEW RATING 3/5

Approximately every 5 days, my computer is taken over for approximately 30 minutes for Mcafee updates. I have no control over when this happens. It starts by my computer and websites not responding to my actions. That goes on for several minutes. Then, when the notification about available updates and options to install them appears on the monitor, the computer runs extremely slow until I... Read more

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  • Mar 01
  • Software
  • Manchester, England
  • Antivirus
  • 31
  • REVIEW RATING 3/5

Pre-installed on my laptop which I DO NOT WANT, within a month it starts telling you your trial is nearly up and your pc is at risk blah blah blah. Very difficult to uninstall and constantly pesters you to upgrade. VERY irritating company, horrible customer service, and 1/10 on virus protection, AVG's FREE service is much better. Try calling Mcafee in order to get instructions to uninstall, which... Read more

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  • Feb 24
  • Software
  • Memphis, Tennessee
  • Virus Software
  • 34
  • REVIEW RATING 4/5

I AM BEING BILLED FOR VIRUS SOFTWARE THAT I HAVE NOT AGREED TO PURCHASE. I SEE THIS POP-UP AT THE BOTTOM OF MY SCREEN REMINDING ME THAT MY VIRUS PROTECTION IS ABOUT TO EXPIRE WOULD i LIKE TO RENEW. WHEN I CLICKED 'NO' I THOUGHT THAT WOULD BE THE END OF IT UNTIL I CHECKED MY ACCOUNT TO PAY A BILL AND NOTICED MCAFEE ON MY STATEMENT...I WENT BALLISTIC...THESE PEOPLE ACTUALLY WENT IN MY ACCOUNT AND... Read more

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  • Feb 14
  • Software
  • Trail, British Columbia
  • Mcafee Internet Security 2013
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

My web browsing (didn't matter which browser I used) got really really slow. After messing around seeing what processes were running I found McAfee as the source of the problem. It was not in my 'Program Files' so not easy to tell it was installed. I could not just stop the services to see if that was the source of my issue. Finally I resorted to restarting my machine in safe mode and simply... Read more

Was this review helpful? 1 0

I bought mcafee Total protction.It has never worked properly and I have made at least ten calls to them in a month.The problem has not been sorted. They do not phone back even when they say they will. I will never use them again. Dreadful company!!!! Add comment

  • Jan 26
  • Software
  • Saint Paul, Minnesota
  • Computer Security Packages
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

Signed up for their 1 year trial. Got the "ICE SCAM BLOCK" and was able to read up on it and fix it myself. The website said that you should also get a full scan and have the virus removed. It took 2 hours to get in touch with anyone from McAfee, online chat or telephone. Finally got someone on the phone (obviously another country / India) and he told me that they would have to charge me... Read more

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  • From mobile
  • Mcafee
  • Jan 20
  • by anonymous
  • #584738

McAfee charged $79.99 to my PayPal acct backed by my Chase account. Totally unauthorized, this is theft! Now I have to wait for a refund.Class action suit is appropriate course of action! Add comment

  • Jan 13
  • Software
  • Manchester, Connecticut
  • Subscription
  • 43
  • REVIEW RATING 4/5

Purchased a renewal subscription online. There was an error during purchase as the subscription did not link to my account, but charged my card. There's no link to customer service phone # or support on the site I was directed to. Had to search the web and was able to get customer support, but it was the website service, not the consumer services. Finally got the right number from that... Read more

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