McAfee Complaints and Reviews

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McAfee
Main address: 227 Bath Road SL1 5PP Slough Berkshire UK
00800 1225 5624, +44 (0) 1753 505885, , smallbusiness@mcafee.com
  • 143 complaints
  • $8K claimed losses
  • $56 average
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  • 2 days ago
  • Software
  • Texas, United States
  • Virus Protection Software

I DO NOT RECOMMEND THEM RUN, DON'T WALK AND FIND YOURSELF A VIRUS SOFTWARE COMPANY YOU CAN RELY ON! DO NOT USE MCAFEE, PERIOD! THEY DO NOT DO AUTOMATIC UPDATES, THEY DO NOT KEEP THE CUSTOMER INFORMED. THEY WILL CHARGE YOU AND YOU WILL NOT RECEIVE THE SERVICE. RUN, RUN, RUN, RUN RUN! THEN RUN SOME MORE AND DO NOT LOOK BACK. FIND YOU A DEPENDABLE COMPANY THAT WILL STAND FOR INTEGRITY,... Read more

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  • 2 days ago
  • Software
  • Internet Security
  • 3

My name Harold Vu , I already pay with the receipt CONFIRMATION RECEIPT Name harold vu Order #: CS1376591992 Date: Monday, March 31,2014 Internet Security 3-User-! year subscription: $79.99 Discount:$40.00 Total Price $39.99 They protect two computer with the McAfee software In the last scan 5/10/2014 6:12 The first one: Serial number : Y8CAQCX9285TVGP for GATEWAY computer The second one: Serial... Read more

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  • Aug 18
  • Software
  • Fort Worth, Texas
  • Antivirus Program
  • 5

Bought McAfee anti virus from Walmart went to install it said I had to contact customer support they said my 2 week old computer had a virus that would not allow to download they charged me $199.99 to fix and down load software then every 2 days the software would quit working called Advance Tech 4 different times which said it could not help that I needed to call McAfee when I did they gave me... Read more

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  • Aug 15
  • Software
  • Virus Protection Key
  • 5

In February 2014, my husband purchased a McAfee Virus Protection key for his PC that is running Windows Vista. Previously we had used AVG on the machine, but it was getting glitchy. He paid for his purchase either by cash or by debit from his own account. After installing McAfee, my husband attempted to reboot his machine. It would not reboot. Even the repair and recovery disk will not... Read more

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  • Aug 15
  • Software
  • Antivirus Software
  • 3

I brought a new dell computer July 2014 and it came with 4 years of free mcAfee antivirus software. Installed the software and set up account with McAfee, had the computer "less than four weeks" and a virus got through and completely crashed my computer. I had heard this antivirus software was not good but now I know it isn't! Now I have to spend money on getting someone to come over and fix my... Read more

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  • Jul 30
  • Software
  • Computer Portection Charges
  • 10

Received email that my McAfee total protection would auto renew 7/14. It didn't and I didn't know it. Then 7/29 I start getting alerts that my PC is unprotected - with a link - that ONLY GOES to an order page. I could not access any other McAfee page. So I ordered my renewal and paid with credit card: Guess what? The renewal was advertised at $39.97 I ended up being charged TWICE for the renewal... Read more

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  • Jul 28
  • Software
  • Anti Virus Programs

I am sick of uninstalling McAfee everytime it forces itself onto my computer through other programs that I install. The program then starts an aggressive ad campaign to never let you forget its there. McAfee stop forcing your products onto people! Especially since its inferior to what I already have! If you want more words about it "pissed consumer" then I will tell you my time is valuble to... Read more

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  • Jul 01
  • Ceremonies and Events
  • Los Angeles, California
  • Computer Virus Protection
  • 3
  • 15

I have used Macafee for the past 5 years. In January 2013 they automatically renewed my subscription without my permission and it was 2 months before my subscription was to run out (EARLY). They took $89.99 out of my bank account. I called my credit union to tell them that I did not authorize it . My credit union issued me a provisional credit and did an investigation. Now in June 2014, I... Read more

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  • Jun 23
  • Software
  • Marion, North Carolina
  • Credit Card Charge
  • 9

Started having problems a week after installed...it was like I had installed a virus. Scan would run and tell me not to turn off computer and I would cancel and it would block me from using the computer and I would get pop ups that would say those actions couldn't be allowed until the scan had been performed. I've lost a lot of work time...I'm a writer and I work from home. I'm searching out... Read more

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  • Jun 12
  • Internet
  • Unauthorized Charges
  • 16

I received an email from McAfee to renew my contract with them in June 2014, I do not remember ever agreeing to a contract with them because of the cost. On checking my credit statement I found a debit of $99 for renewal of the security contract. I am a pensioner and cannot and did not agree to this renewal. Please credit the $99 to my account as soon as possible. I do not use my computer... Read more

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